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Terms & Conditions

Terms of Use
Medlycase (“we”, “us”, “our”)
Last Updated: 3 March 2026

Welcome to our website www.medlycase.com (the “Site”), operated by Medlycase (“Company”). Please read these Terms of Use (the “Terms”) carefully as they govern your access to and use of our Site, products, services, and communications (collectively, the “Services”). By using the Services you accept and agree to be bound by these Terms. If you do not agree to all of the Terms, you must not use the Services.

Important Notice Regarding Dispute Resolution
By agreeing to these Terms — through use of the Services or creation of an account — you agree that, with limited exception, any dispute between you and the Company will be resolved through binding individual arbitration rather than in court. Please review the “Dispute Resolution” section below for details and how to opt-out.

Changes to Terms and Services
Our Services may evolve over time, and thus we may update these Terms. When we do, we’ll notify you by posting updated Terms on the Site or via other communication. Your continued use of the Services after such posting constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services. We reserve the right to modify or discontinue any portion of the Services at any time, with or without notice.

Accessing the Services
You are responsible for obtaining necessary network access and devices to use the Services. We do not guarantee the Services will function on all devices or networks. We may restrict access to certain parts of the Site or suspend or terminate the Services at our discretion.

Who May Use the Services?
You may use the Services only if you are at least the age of legal majority in your jurisdiction, capable of forming a binding contract, and not prohibited under applicable law from using the Services. If you create an account, you agree to provide accurate and complete information, keep your password confidential, and accept liability for all activity under your account. We may disable any user account or access credentials at any time for any reason.

License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to: (i) access and use the Services on your personal device; and (ii) view and use any content or materials made available via the Services, solely for your personal, non-commercial use. All other rights are reserved by us. 

Feedback
We welcome your feedback, comments, and suggestions (“Feedback”). By submitting Feedback, you grant us a non-exclusive, transferable, worldwide, royalty-free, perpetual license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, and otherwise exploit the Feedback for any purpose.

Content Ownership, Responsibility and Removal

  1. Definitions: “Content” means any text, graphics, images, audio, video, software or other materials posted, generated or made available through the Services. “User Content” means any Content you provide to be made available via the Services (e.g., reviews, comments).
  2. Our Content Ownership: We (and our licensors) exclusively own all rights, title and interest in and to the Services and the Content (excluding User Content). You acknowledge that the Services and Content are protected by intellectual property laws.
  3. Rights in User Content Granted by You: By submitting User Content, you grant us a worldwide, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, reproduce, distribute, display and create derivative works from your User Content in connection with operating the Services.
  4. Your Responsibility for User Content: You are solely responsible for your User Content. You represent and warrant that you own or control all rights in your User Content and that its use via the Services will not infringe or violate any rights of a third-party or applicable law.

     

Copyright Policy
If you believe any Content on the Site infringes your copyright, please send us a notice with the required information under applicable law. We may terminate repeat infringers in appropriate circumstances.

Your Representations, Warranties and Covenants
By using the Services you represent and warrant that:

  • You are eligible to use the Services as set out in “Who May Use the Services?”;
  • Your use of the Services is for your personal use and in compliance with all applicable laws;
  • You will not use the Services for commercial purposes in competition with us;
  • You will keep your account credentials secure;
  • You will not copy, compile or use any automated means to access or extract data from the Services unless expressly permitted.

     

General Prohibitions and Our Enforcement Rights
You agree not to:

  • Use, display, mirror or embed the Services or any element of it without our express written consent;
  • Use the Services in violation of any laws or export control regulations;
  • Access non-public areas of the Services or attempt to breach security measures;
  • Use any robot, spider, scraper or other automatic device, or manual process to monitor, copy or extract data from the Services;
  • Impersonate another user or provide false information;
  • Attempt to reverse engineer any software used to operate the Services.

     

Payments and Payment Services
If you purchase a paid version of the Services or other goods/services we offer, you authorize us (and our payment processors) to charge your payment method for the agreed amount. You understand that recurring subscription payments may apply and you must cancel prior to the renewal date to avoid subsequent charges (unless otherwise agreed). Payments are final and non-refundable unless we determine otherwise.

Disclaimer
THE SERVICES ARE PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE ANY SPECIFIC RESULTS, THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR MEET YOUR REQUIREMENTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Limitation of Liability
NEITHER WE NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SERVICES WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY FROM ALL CLAIMS ARISING OUT OF OR CONNECTED WITH THESE TERMS EXCEED [Insert Amount or “the amount you paid for the Services”], UNLESS OTHERWISE REQUIRED BY LAW.

Jurisdiction and Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction, e.g., England and Wales], without regard to its conflict-of-laws rules. For any dispute not subject to binding arbitration (see below), you agree to submit to the exclusive jurisdiction of the courts of [Location].

Dispute Resolution / Arbitration

  1. Mandatory Arbitration. Except as noted below, any dispute, claim or controversy arising out of or related to these Terms or the Services must be resolved by final and binding arbitration rather than in court.
  2. Exceptions. This arbitration provision does not apply to [list any exceptions, e.g., small claims or statutory rights].
  3. Opt-Out. If you do not wish to be bound by this arbitration provision, you must notify us in writing at [contact email] within [e.g., 30 days] of your first use of the Services.
  4. No Class Actions. You and the Company agree that you may only bring claims on an individual basis, and not as a plaintiff or class member in any class, consolidated or representative action.

Notices
We may provide notices to you via email or by posting on the Services. For notices sent by email, the date of transmission will be deemed the date of receipt.

Waiver of Rights
Our failure or delay in enforcing any right or provision of these Terms will not operate as a waiver thereof. Any waiver must be in writing, signed by a duly authorized representative of the Company.

Entire Agreement
These Terms, together with any other policies or rules posted by us on the Site (including the Privacy Policy, Cookie Policy, etc.), constitute the entire agreement between you and the Company regarding the Services, and supersede all prior or contemporaneous understandings or agreements, written or oral. If any provision of these Terms is held invalid or unenforceable by a court or arbitrator, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

Contact Us
If you have any questions about these Terms or the Services, please contact us at:
Medlycase – support@medlycase.com